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SJS Consulting

“We develop leaders at all levels.”

Meeting018Dr. Jerry “Doc” Semper at the SJS Office

TRAINING – FACILITATION – MOTIVATIONAL SPEAKING

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SJS Consulting

SJS Consulting is a team of professional facilitators, trainers and consultants with a keen awareness of the challenges that face today’s growing organizations. Our team has extensive experience working in government and corporate arenas.

We believe that companies searching for a consultant want someone who is skilled and knowledgeable. All of us work hard and are current in our field.

Our Mission

Work hard…work smart…give the best price (the first time). In addition, we position clients to build value in themselves and their organizations so they can manage their own destinies and careers.

Our Values

  • Listen to our clients and address their needs as we understand them.
  • Recognize differences and leverage them to the client’s benefit.
  • Be honest, professional and treat people with respect (as they want to be treated).

Our Network

Through the use of our network, we have direct access to a team of professionals who share their insights on how managers can lead more effectively and improve their job performance. All of our staff members provide quality management and consulting services in almost every area of human resource management.

Consultant Biographies

Dr. Jerry “Doc” Semper

As owner and chief trainer of Semper Associates Management Consulting Company for over 25 years, Jerry “Doc” Semper teaches the firms premiere courses including Team Development, Communication, Life Skills, and Diversity Management.  These trainings have been provided to Southwest Airlines, John Deere, the Government Intelligence Community, the Naval Academy and others throughout the United States and as far away as South Korea.  He has also been a highly successful regional sales manager for both IBM and The 3M Company.

“Doc” is a U.S. Navy veteran having served in the White House Ceremonial Honor Guard and is a former twice decorated New York City Police Officer.  As a Police Academy instructor, he helped craft the National Curriculum for Community Oriented Policing (COP) training.  In that position, he provided diversity and certified “COP In Schools” Training to various police departments.  Diversity training was also provided by him to the entire Wilmington Delaware Police and Fire Department who are located on next to each other, and next to other properties with real estate value as port moody condos for sale and some office building.

A past trainer and spokesperson for the Presidential National Parenting Coalition, Dr. Semper was selected Outstanding Employee of the Year 2011 from the Prince George’s County, Maryland, States Attorney Office, while serving as Director of Citizen Services.  He currently holds degrees in Psychology/Sociology and a Doctorate in Law.  He is a Lecturer in the Behavioral Sciences Department, University of Maryland, College Park, Maryland.

E-mail:  JSemper@aol.com

Edward E. Smith

Ed Smith has over twenty-five years of experience as a trainer, facilitator and organizational change agent for the federal government, colleges & universities, and associations. He is a former Program Officer and Team Leader for the U.S. Department of Education where he once managed the agency’s largest contract. He served as Director of Education for the Westinghouse Learning Corporation WCEP program, and also served as Director of Education for the American Technical Assistance Corporation (ATAC).

Mr. Smith is certified in Myers-Briggs Type Indicator (MBTI). TQM, Group Dynamics, Advanced Facilitation, and Facilitating Strategic Planning. His unique training background has led him to assist organizations with modern management procedures, personal development strategies, and interpersonal communications techniques. Mr. Smith developed the course entitled “Managing Cultural Differences” that was delivered in the federal government. Much of his work in diversity has focused on using “broad-minded” approaches to communicating effectively with those who appear to be different. He co-developed the US Department of Education’s course in Interpersonal Communication.

Mr. Smith has a M.A. in Adult Education (curriculum), has completed extensive doctoral work in public administration, and is President of Edward E. Smith & Associates.

E-mail:  felliesmith06@yahoo.com


image002GARY A. JOHNSON

Gary A. Johnson has extensive experience in the areas of multicultural management and facilitation. He has developed, implemented and managed comprehensive programs in cultural diversity, leadership, team building, racial harassment and sexual harassment prevention, interpersonal conflict, and personal empowerment for several large federal government agencies and Fortune 500 clients. Gary holds an active Top Secret/SCI clearance and serves as consultant for several Intelligence Community (IC) organizations.


National Security, Leader, Trainer, Facilitator

Gary has over 30 years of work experience including 18 years working for the Central Intelligence Agency in a variety of disciplines including Special Agent/Investigator and Area Security Officer. For The White House, Gary was assigned to the National Security Council staff where he worked for three Assistants to the President for National Security Affairs. During his federal government career Gary also worked as an Intelligence Watch Analyst (Middle East/North Africa/South Asia), was assigned to the Security office of the National Photographic Interpretation Center (NPIC) and served as a Diversity Program Manager and Instructor at CIA University where he taught in the Leadership Development Division. In this capacity Gary produced and hosted several videos on diversity and harassment prevention.

Prior to starting his consulting business, Gary worked as a Senior Trainer and later as a Regional Account Manager for J. Howard & Associates, part of NOVATIONS, Inc., in Boston, MA. As a Senior Trainer and Consultant, Gary worked exclusively with executives and senior managers in Fortune 500 companies. As a Regional Account Manager, Gary was responsible for new sales and account management with companies in the Mid-Atlantic Region of the United States.

Selected Clients

Gary either independently or in collaboration with other HR firms, provided training, consulting and facilitation services to numerous organizations in the areas of career and employee development. Among these organizations are The MITRE Corporation, Proctor & Gamble, Deere & Company, Bank of America, United Airlines, Northwest Airlines, Abbott Laboratories, American Honda Motor Company, Inc., DuPont-Merck, Johnson Controls, Inc., Northwestern Mutual Life Insurance Company, Zeneca Pharmaceuticals, JP Morgan, Citibank, Salomon Smith Barney, CitiGroup, The American Petroleum Institute, The World Bank, the National Institutes of Health (NIH), the National Weather Service and other federal government agencies including branches of the military.

Education

Gary received his Bachelor of Science degree in Organizational Management from Columbia Union College and studied at the Antioch University School of Law, in the Masters of Legal Science program. He has taught classes at Prince George’s Community College and Arizona State University on behalf of Motorola.

E-mail: garyj@garyjohnsoncompany.com


Janice WilsonM. Janice Wilson is a trained facilitator and instructor. She received her B. A. degree in Human Relations from Trinity College and is pursuing graduate studies in the field of organizational development. She has extensive experience developing and implementing customized programs in diversity training, racial and sexual harassment prevention, and communications.

Ms. Wilson has over 29 years of work experience ranging from recruiting for a large federal agency, EEO specialist, career counselor, and management trainer. She has experience in course design and facilitation. Ms. Wilson has presented a series of communication dynamics seminars to engage minority and non-minority workers in a dialogue to improve workplace relationships and productivity.

Ms. Wilson’s subject matter expertise and non-confrontational style have made her an asset to SJS.

Jeffery Bowden, CI, CT

Jeffery Bowden began his career in deafness as a member of the staff of the Model Secondary School for the Deaf at Gallaudet University in Washington, DC, where he held a variety of positions. In 1986, Jeff left Gallaudet University and became Program Director at the Shiloh Senior Center for the Hearing Impaired, now known as the Shiloh Senior Center for the Deaf and Hard of Hearing. In this capacity, Jeff was responsible for managing the day-to-day operations.

In 1992, Jeff returned to Gallaudet University as one of the first members of the Gallaudet Interpreting Service (GIS). Over the next several years, he earned certificates in the areas of Interpretation (CI) and transliteration (CT). Soon thereafter, Jeff became active in teaching sign language and developing interpreting workshops.

Jeff has conducted and coordinated workshops for a number of nationally known organizations such as the National Council of Negro Women, The National Alliance of Black Telecommunication Worker, the 30th Anniversary of the Historic March on Washington, and the Million Man March.

Jeff went on to join the staff of Sign Language Associates, the nation’s leading interpreting referral agency. Shortly thereafter, he moved to his current position as a Staff Interpreter with the U.S. Department of State. In this capacity, Jeff has interpreted for U.S. and foreign officials in such places as Athens, Greece; London, England; Port Au Prince, Haiti; Paramaribo, Suriname; and Cairo, Egypt.

Additional Seminars

Needs Analysis and Cultural Audit

The purpose of the needs analysis and cultural audit is to identify specific issues and concerns related to the workforce that may impact employee productivity and thus constitute barriers to achieving key business targets.

Customer Service Training

Study after study indicates that it costs substantially more to attract new customers than to keep existing customers. Learn how to meet and exceed your customers’ needs. Our programs are customized to your industry.

Working with People with Disabilities

Do you have (15) or more employees? Have they requested an accommodation in order to perform the essential requirements of their job position? The Americans with Disabilities Act (ADA) gives civil rights protection to individuals with disabilities similar to those provided to individuals on the basis of race, sex, national origin, and religion. We provide participants with practical information that they need to know when working with someone who has a disability, such as how to conduct a legal interview and how to make reasonable accommodations in the workplace. Further, participants can learn about changing terminology, common myths, stereotypes, and legal issues.

A New Way Of Talking – Sign Language Training

Have you ever seen someone using sign language and said to yourself, “I’ve always wanted to know how to do that?” If so, you are not alone. As a matter of fact, most people would like to be able to sign. Signing is another language just like Spanish or French. Many organizations want to diversify their work force and need signers in order to communicate with members of the Deaf community. This five-level American Sign Language (ASL) seminar series provides training that will enhance and elevate sign language communication for Deaf and Non-Deaf persons. Each session is designed to build independent communication between the Deaf and hearing people. We also customize sessions with a special emphasis on communication skill building and job-related vocabulary.

Preventing Workplace Harassment

Harassment allegations of any type need to be dealt with seriously. Despite widespread recognition of harassment, organizations still exhibit a surprisingly cavalier attitude about preventing unwanted behavior in the workplace. Preventing Workplace Harassment is a half-day seminar that focuses on the Equal Employment Opportunity Commission’s (EEOC) definition of harassment and sexual harassment, including quid pro quo and hostile work environment.

The seminar also covers such areas as company policies; employee rights and responsibilities; how to confront the alleged harasser; and navigating the complaint process. Each course is customized to fit the client’s organizational culture.

Key Benefits

Our courses are:

  • Interactive
  • Non-confrontational
  • Focus on behavior
  • Explore the economic impact of harassment
  • Teach how to effectively communicate

Understanding Employment Discrimination & Affirmative Action Goals

Do you know why so many companies have been sued for employment discrimination? Do you know why the Federal Government (OFCCP) requires federal contractors to comply with Affirmative Action Plans and Goals? Our workshop can teach you about these and other issues involving employment discrimination. Our consultants will explain requirements of various discrimination laws, regulations, and affirmative action plans. You will learn how to apply these laws and also what steps your company can implement to preempt violations of these laws.

Motivational Presentations

Topics range from “The ABC’s of Success” to “Whose Job Is It Anyway?” SJS’s motivational speeches effectively deal with morale, appropriate dress, motivation, leadership, personal empowerment, respect in the workplace, and team-building.

Executive Coaching

This service provides discreet coaching and development for those managers, leaders, and supervisors who need help in a particular area of their job. It also includes mediating disputes and helping employees effectively deal with other areas of conflict.

Community Accountability – Promotes the concept of accountability for increased productivity both individually and organizationally. Participants will understand the elements associated with accountability — the three types of people; payoffs, prices, and values; and gravity issues.

Dispute Mediation – This training provides an overview of principles of dispute mediation in the workplace, the school, and the community. Includes the elements of active listening, assertiveness, expression of feelings, perspective taking, cooperation, and negotiation. Participants will develop an understanding of the five elements to every conflict as a means to resolve disputes.

Time Management – Master the skills for effective time management. Analyze time usage, establish priorities, develop plans for improvement, control time wasters, reduce paper work, and create action plans to increase productivity.

Violence in the Home/School/Workplace – This course provides an overview of the problem of violence in the home, school, and workplace, which includes Environmental Factors, Profile and Statistical Information, and Societal Influence. Attendees will be able to recognize behaviors that may precede violence and strategies for responding to perceived threats. This course will also address methods for the prevention and consequences of, and alternatives for, eliminating spousal and parental violence.

Stress Management – Manage everyday stress more effectively. Learn to recognize symptoms and control negative effects through mediation and visualization. Develop a personal plan for stress reduction.

Conflict Resolution – Learn how to resolve conflicts in a variety of complex disputes involving multiple parties, differing power balances, interests, values, and contexts. Sound conflict management principles are stressed throughout the training: diversity management, listening skills, team development exercises, and motivation.

Customer Service – Covers all elements of customer relations, which include identifying the customer; analyzing to determine customer needs; planning the operation to satisfy the customer; and organizing for effective service, product delivery, and customer support.

Developing Professional Image – Learn the role of image in organizations. Maximize potential by improving image and confidence. Learn image enhancement through dressing techniques.

Listening Techniques – Learn how to communicate clearly (oral information), listen effectively, and resist distractions. Learn to listen based on the talker’s interest, to concentrate on what is being said, and to gather thoughts before responding.

Effective Communication Skills – Provides practical instructions in the art of effective communication, which include communication barriers that go beyond language. The six considerations necessary for communication that produces positive results are examined and demonstrated.

Presentation Development – Learn to be more effective and persuasive. Identify common problems while learning techniques for developing delivery and enhancing skills.

Employer/Employee Relations – Techniques designed to promote good solid relations for increased productivity are explained and examined.

Career Strategies – Explore the most effective ways to achieve career advancement. Learn to create opportunities for growth.

Improving Your Performance – Learn through proper planning, organizing, and coordinating to use professional telephone skills and techniques that project a positive image for you and the organization. Role playing, practical exercises, and visual aids will be used.

Negotiating for Positive Results – Group discussion and role-plays to develop communication and listening skills. Ask the right questions, interpret responses, and create action and contingency plans. “Everybody wins.”

Program Rates for Employee Development Program

Training Seminar

Length of

Program

 Target Audience Program Rate*
Teambuilding
 Developing A Team Focused Organization  Full or Half Day  Managers/Employees  TBD
 For Individual Contributors  Full or Half Day  Managers/Employees  TBD
 Customer Focus  Full or Half Day  Managers/Employees  TBD
 Internal and External
 Professional Conduct  Full or Half Day  Managers/Employees  TBD
 Managing Stress By Improving Time and Stress Management  Full or Half Day  Managers/Employees  TBD
 Preventing Workplace Violence  Full or Half Day  Managers/Employees  TBD
 Situation Leadership  Full or Half Day  Managers/Employees  TBD
Celebrating Cultural and Diversity Differences Full or Half Day Managers/Employees TBD
The Essential of Business Writing Full or Half Day Managers/Employees TBD
Sharpening Your Listening and Communication Skills Full or Half Day Managers/Employees TBD
Conquering The Grammar Game Full or Half Day Managers/Employees TBD
Optional modules that can be customized or developed for the Agency include:
Job Mastery Series: Building Success For People of Color Two Days All People of Color TBD
(Two One-Day Sessions)
Two Days All Female Employees TBD
Job Mastery Series: Building Success For Women (Two One- Day Sessions)

Employee Development Program (EPD) Overview

This version of the Employee Development Program is designed for non-management employees. It consists of ten (10) separate yet integrated skill-based modules in a variety of disciplines. Each module is designed to build upon the other and give the client maximum flexibility to meet the needs of the mission in half-day or full day formats. The EPD program involves the following disciplines: Teambuilding, Customer Service, Professional Conduct, Managing Change, Workplace Violence, Situational Leadership, Cultural Differences, Business Writing, Listening and Communications Skills, and Grammar.

Training and Consulting Experience

Private Sector Clients  Private Sector Clients
 Honda Motor Company  Deere & Company
 The MITRE Institute  Bank of America
 Citibank  Salomon Smith Barney
 J.P. Morgan  Northwest Airlines
United Airlines Johnson Controls, Inc.
National Public Radio ARCO Petroleum
Northwestern Mutual Life Universal Dynamics
Insurance
Abbott Laboratories Dupont – Merck

SJS has also conducted focus groups and data analysis for several chemical, oil, and pharmaceutical companies and is the primary diversity consultant for a Maryland labor law training company specializing in labor issues such as sexual harassment in the workplace.

SJS has a team of high-level consultants who are readily available to assist you with planning, strategy, and implementation. The consultants’ expertise includes working with task forces, human resource professionals, line managers, and others as needed. They are also willing to help with your internal communications.

Introduction

The SJS Job Mastery Series is a collection of two to eight interdependent and customized training modules designed to teach all employees how to take advantage of opportunities within their organizations. Opportunity has never been greater for people who are highly skilled and who understand the proper use of influence. The Building Success For People of Color seminars are designed to help participants capitalize on opportunities by learning how to discover business options and improve their “success” skills in the organization.

All of the Job Mastery Series seminars are highly specialized and include two senior-level facilitators with over 50 years of work experience in both the federal government and private sector. Typical sessions include: Using the Right Moves To Get Ahead, Personal Empowerment, Boss/Subordinate Relationships, Networking and Mentoring, and Defining Your Own Success. Other modules may include: Risk-Taking, Leadership, Gaining Respect and Credibility, Developing Organizational Savvy, Goal Setting and Action Planning.

Methodology

Both large and small group discussions will take place; lecturettes and case studies may be used in any combination. In addition, a supportive learning environment will be established to facilitate discussions that may be difficult for some employees.

Seminar Objectives

The major objective of the seminar series is to enhance the confidence and skills that participants need to “make things happen” for the organization—and for their own lives and careers. Specific objectives for the Building Success For People of Color seminar are established after meeting with the organization and the group to determine their needs and goals.

Who Should Attend?

The seminar is designed for employees of color who are willing to take a high degree of personal responsibility for managing their career success and personal satisfaction.

Number of Participants
Twenty (20) participants is the maximum number for this seminar.

What Will You Achieve?

• Clarity about obstacles that may undermine confidence and limit optimal performance

• Constructive responses to the negative influences in your work and personal environments

• Strategies for building more effective and more professional relationships

Program Length

The session can be customized for two full-day sessions or one full-day and two concurrent half-day sessions. The sessions are scheduled with a one-week interval between sessions.

Cost

The cost for this seminar is $5000.00 and includes two senior-level facilitators.

Partial Client List

SJS adheres to a strict standard of confidentiality in dealing with our clients. Please contact us for a list of references.

Testimonials for SJS

While training others, a good trainer must be able to respond to many different perspectives and questions. However, an excellent trainer must be able to respond instantaneously by thinking on “his/her feet” to any question or comment from the audience. Having seen SJS trainers in action on numerous occasions, we have personal knowledge of their multiple talents and know that they are an excellent group of consultants and facilitators.

Gary Johnson is a gifted, masterful, and insightfully quick thinker. Gary thinks and acts in a manner that engages participants and causes them to listen intently.

He is a vibrant and competent speaker who engages his audience in a rewarding learning process. Gary makes difficult subjects easy to understand and digest. His data is current, relevant, and very usable to the listeners.

Gary is very talented in turning the most sensitive subjects into meaningful conversations that help resolve people’s issues. His excellent use of humor diffuses subjects that all too often are tense and angry moments as people struggle to resolve their own painful internal issues and those they have with others.

Jacqueline B. Dickens

Floyd Dickens, Jr.

Authors of The Black Manager: Making It In The Corporate World, published by the American Management Association in New York.


Dear Gary:

Thank you so much for the SJS participation in our first ACS Conference. We’ve received so many wonderful compliments about the sessions we offered – they were right on target. You demonstrated an amazing ability to get a room of 500 people from around the world to connect with you. That’s very special. Thank you again for helping us to make this event a huge success.

Sandy Origlio
ACS Coordinator
The World Bank


Are You a True Leader?

How would you answer the following yes/no questions?

  • I believe in setting my own limits; I do not allow others to do this for me. (personal goals)
  • I can picture success, and I can clearly articulate it to others so they can also see success from my view. (vision)
  • I know I need the help of others to realize my dreams and aspirations, so sharing my visions and including others is a very high priority for me. (aligning others)
  • I spend time helping others to strategize around organizational barriers. (empowerment)
  • I always have a personal agenda and goals that I work in my organization that meet both my needs and the needs of the organization. (staying the course)

These questions deal directly with the Top Five Attributes of Leaders and Leadership. Read on to learn more!

LEADERS EXERCISE LEADERSHIP BY GOING FORTH IN FRONT OF AND BEFORE OTHERS

Contrary to the popular behavior of many of our designated leaders of today, leadership does not mean that leaders look around to see where everyone is going and then run like the devil to get in front of the moving crowd.

A True Leader has a personal need and a desire to turn dreams into reality. To satisfy and implement this need, he or she will involve others to help make the need or desire come true. In this way, leadership is exercised because of the need and determination of one person to move forward in a desired direction. Others will follow because they want to help make the need or desire a reality. Reasons will vary for followers, but for them, there is some personal reward. It is really as simple as that!

A True Leader goes before others to provide for them:

  • dreams and visions: something in which to get excited
  • goals and objectives: something to work toward
  • rewards: something to celebrate accomplishments

A True Leader may also become the spokesperson for people who cannot or are not in a position to speak for themselves. A True Leader is also obvious, usually, to onlookers and followers alike. A True Leader, consciously or unconsciously, makes ONE decision–to pursue his or her dreams. Afterward, there are no more decisions regarding leading. Leadership becomes a way of life.

Want to learn more? Contact us for more information.

Written by Floyd Dickens, Jr. and Jacqueline Bass Dickens, 21st Century Management Services, Inc.


The Black Manager: Making It in the Corporate World

A frank, no-nonsense guide to making it in corporate America! “This revised and updated edition of the 1982 classic is full of strategies, models, common sense, and even work sheets. And it rings with authenticity.”

Black Enterprise

“Should be required reading for every white manager and MBA student, as we all learn to understand, value, and manage our differences.”

Lewis Brown Griggs, Executive Producer, “Valuing Diversity”

Sources-
http://drugguardians.com/drug/xarelto/

SemperLogo

 

SJS Logo

SJS Consulting

"We develop leaders at all levels."

Meeting018

Dr. Jerry "Doc" Semper at the SJS Mitchellville, MD Office

TRAINING FACILITATION MOTIVATIONAL SPEAKING

6503 Old Branch Avenue
Suite 202
Temple Hills, MD 20748-2645
Tel: 301.449.4335
Fax: 301.449.4336
Web: www.garyjohnsoncompany.com/sjs.htm

Click Here To View A PowerPoint Slide Presentation

SJS Consulting

SJS Consulting is a team of professional facilitators, trainers and consultants with a keen awareness of the challenges that face today's growing organizations. Our team has extensive experience working in government and corporate arenas.

We believe that companies searching for a consultant want someone who is skilled and knowledgeable. All of us work hard and are current in our field.

Our Mission

Work hard...work smart...give the best price (the first time). In addition, we position clients to build value in themselves and their organizations so they can manage their own destinies and careers.

Our Values

  • Listen to our clients and address their needs as we understand them.
  • Recognize differences and leverage them to the client's benefit.
  • Be honest, professional and treat people with respect (as they want to be treated).

Our Network

Through the use of our network, we have direct access to a team of professionals who share their insights on how managers can lead more effectively and improve their job performance. All of our staff members provide quality management and consulting services in almost every area of human resource management.

Needs Analysis and Cultural Audit

The purpose of the needs analysis and cultural audit is to identify specific issues and concerns related to the workforce that may impact employee productivity and thus constitute barriers to achieving key business targets.

Customer Service Training

Study after study indicates that it costs substantially more to attract new customers than to keep existing customers. Learn how to meet and exceed your customers’ needs. Our programs are customized to your industry.

Working with People with Disabilities

Do you have (15) or more employees? Have they requested an accommodation in order to perform the essential requirements of their job position? The Americans with Disabilities Act (ADA) gives civil rights protection to individuals with disabilities similar to those provided to individuals on the basis of race, sex, national origin, and religion. We provide participants with practical information that they need to know when working with someone who has a disability, such as how to conduct a legal interview and how to make reasonable accommodations in the workplace. Further, participants can learn about changing terminology, common myths, stereotypes, and legal issues.

A New Way Of Talking – Sign Language Training

Have you ever seen someone using sign language and said to yourself, “I’ve always wanted to know how to do that?” If so, you are not alone. As a matter of fact, most people would like to be able to sign. Signing is another language just like Spanish or French. Many organizations want to diversify their work force and need signers in order to communicate with members of the Deaf community. This five-level American Sign Language (ASL) seminar series provides training that will enhance and elevate sign language communication for Deaf and Non-Deaf persons. Each session is designed to build independent communication between the Deaf and hearing people. We also customize sessions with a special emphasis on communication skill building and job-related vocabulary.

Preventing Workplace Harassment

Harassment allegations of any type need to be dealt with seriously. Despite widespread recognition of harassment, organizations still exhibit a surprisingly cavalier attitude about preventing unwanted behavior in the workplace. Preventing Workplace Harassment is a half-day seminar that focuses on the Equal Employment Opportunity Commission's (EEOC) definition of harassment and sexual harassment, including quid pro quo and hostile work environment.

The seminar also covers such areas as company policies; employee rights and responsibilities; how to confront the alleged harasser; and navigating the complaint process. Each course is customized to fit the client's organizational culture.

Key Benefits

Our courses are:

  • Interactive
  • Non-confrontational
  • Focus on behavior
  • Explore the economic impact of harassment
  • Teach how to effectively communicate

Understanding Employment Discrimination & Affirmative Action Goals

Do you know why so many companies have been sued for employment discrimination? Do you know why the Federal Government (OFCCP) requires federal contractors to comply with Affirmative Action Plans and Goals? Our workshop can teach you about these and other issues involving employment discrimination. Our consultants will explain requirements of various discrimination laws, regulations, and affirmative action plans. You will learn how to apply these laws and also what steps your company can implement to preempt violations of these laws.
Motivational Presentations

Topics range from "The ABC's of Success" to "Whose Job Is It Anyway?" SJS’s motivational speeches effectively deal with morale, appropriate dress, motivation, leadership, personal empowerment, respect in the workplace, and teambuilding.

Executive Coaching

This service provides discreet coaching and development for those managers, leaders, and supervisors who need help in a particular area of their job. It also includes mediating disputes and helping employees effectively deal with other areas of conflict.

 

Consultant Biographies

image002

GARY A. JOHNSON

Gary A. Johnson has extensive experience in the areas of multicultural management and facilitation. He has developed, implemented and managed comprehensive programs in cultural diversity, leadership, team building, racial harassment and sexual harassment prevention, interpersonal conflict, and personal empowerment for several large federal government agencies and Fortune 500 clients. Gary holds an active Top Secret/SCI clearance and serves as consultant for several Intelligence Community (IC) organizations.

National Security, Leader, Trainer, Facilitator

Gary has over 30 years of work experience including 18 years working for the Central Intelligence Agency in a variety of disciplines including Special Agent/Investigator and Area Security Officer. For The White House, Gary was assigned to the National Security Council staff where he worked for three Assistants to the President for National Security Affairs. During his federal government career Gary also worked as an Intelligence Watch Analyst (Middle East/North Africa/South Asia), was assigned to the Security office of the National Photographic Interpretation Center (NPIC) and served as a Diversity Program Manager and Instructor at CIA University where he taught in the Leadership Development Division. In this capacity Gary produced and hosted several videos on diversity and harassment prevention.

Prior to starting his consulting business, Gary worked as a Senior Trainer and later as a Regional Account Manager for J. Howard & Associates, part of NOVATIONS, Inc., in Boston, MA. As a Senior Trainer and Consultant, Gary worked exclusively with executives and senior managers in Fortune 500 companies. As a Regional Account Manager, Gary was responsible for new sales and account management with companies in the Mid-Atlantic Region of the United States.

Selected Clients

Gary either independently or in collaboration with other HR firms, provided training, consulting and facilitation services to numerous organizations in the areas of career and employee development. Among these organizations are The MITRE Corporation, Proctor & Gamble, Deere & Company, Bank of America, United Airlines, Northwest Airlines, Abbott Laboratories, American Honda Motor Company, Inc., DuPont-Merck, Johnson Controls, Inc., Northwestern Mutual Life Insurance Company, Zeneca Pharmaceuticals, JP Morgan, Citibank, Salomon Smith Barney, CitiGroup, The American Petroleum Institute, The World Bank, the National Institutes of Health (NIH), the National Weather Service and other federal government agencies including branches of the military.

Education

Gary received his Bachelor of Science degree in Organizational Management from Columbia Union College and studied at the Antioch University School of Law, in the Masters of Legal Science program. He has taught classes at Prince George’s Community College and Arizona State University on behalf of Motorola.

E-mail: garyj@garyjohnsoncompany.com

 

Dr. Jerry "Doc" Semper

Dr. Semper is an effective "Team Development Coach", as a result of an extensive background, which included work with every type team available. "Doc" works with Corporate Entities, Educators, Government Employees, Law Enforcement, Community Groups, Youth, Parents and, Ex-offenders. Using a unique style that is high energy, informative, and entertaining, has allowed enormous success with each and every group of two or more seeking to work together. When seeking "Harmony," and /or Increased Productivity, "Docs" courses and methods make it happen, to the delight of all.

An internationally known, Leadership Life Skills, training consultant and seminar leader for organizations and individuals seeking to improve in both productivity and harmony. He uses effective, practical principles developed from academic training, combined with hands-on involvement as a team member with police, military, and Fortune 500 corporations. A provider of specific programs for Youth and Families, for several national organizations; a Police Department trainer/consultant; a trainer for Educators, and Government employees; and a sought-after Corporate trainer, whose "Leadership Life Skills" programs have received widespread recognition for substance, humor, and immediate results.

Unique Qualifications:

College Education

  • B.A. Fordham University
  • J.D. Howard University
  • Professor Criminal Justice

Training

  • National Trainer Skillpath Seminars
  • Federal Certifications in Training Trainers, Diversity, and Sexual Harassment
  • National Trainer Milton S. Eisenhower Foundation
  • National Trainer - Police Athletic Leagues
  • National Trainer/Spokesperson - Parenting Coalition International
  • Minority Affairs Specialist for AARP

Justice System

  • Federal EEO Investigator
  • Co-Author of the National Curriculum for Community Oriented Policing
  • Prince George's County Maryland States Attorney - Auto Theft School Liaison
  • New York City Police Department Internal Affairs Investigator
  • Decorated New York City Police Officer
  • Acting Assistant U.S. Attorney
  • Maryland District Court (Magistrate)

Corporate

  • 3M Inc. - Regional Sales Manager
  • IBM Inc. - Regional Sales Manager
  • EDS Inc. - Systems Engineer
  • Chase Manhattan Bank - Systems Auditor

Military

  • Vietnam era Veteran - U.S. Navy
  • White House Naval Ceremonial Honor Guard
  • Guard of Honor - Funeral of President John Fitzgerald Kennedy

Association/Memberships

  • National Bar Association
  • Phi Alpha Delta Law Fraternity, International
  • American Bar Association
  • The American Legion
  • Prince Hall Masons
  • A.E.A.O.N.M.S.
  • Fordham University Alumni Association
  • Howard University Law School Alumni Association
  • National Speakers Association

Author, and frequent, television and radio host guest

 

Edward E. Smith

Ed Smith has over twenty-five years of experience as a trainer, facilitator and organizational change agent for the federal government, colleges & universities, and associations. He is a former Program Officer and Team Leader for the U.S. Department of Education where he once managed the agency's largest contract. He served as Director of Education for the Westinghouse Learning Corporation WCEP program, and also served as Director of Education for the American Technical Assistance Corporation (ATAC).

Mr. Smith is certified in Myers-Briggs Type Indicator (MBTI). TQM, Group Dynamics, Advanced Facilitation, and Facilitating Strategic Planning. His unique training background has led him to assist organizations with modern management procedures, personal development strategies, and interpersonal communications techniques. Mr. Smith developed the course entitled "Managing Cultural Differences" that was delivered in the federal government. Much of his work in diversity has focused on using "broad-minded" approaches to communicating effectively with those who appear to be different. He co-developed the US Department of Education's course in Interpersonal Communication.

Mr. Smith has a M.A. in Adult Education (curriculum), has completed extensive doctoral work in public administration, and is President of Edward E. Smith & Associates.

 

SUE E. PRESSMAN, Ph.D.

Dr. Sue E. Pressman is nationally recognized as one of the country’s leading career management and transition experts. With a strong background in counseling and coaching, training, assessment, performance management, training, research, and project management, Sue selects counseling techniques and training interventions targeting all learning styles, research methodologies and assessments that match client requirements. She creates easily understandable and factual executive level reports that are based on qualitative and quantitative measurements incorporating results for government and private sector organizations.

Professional Acknowledgments: Sue is a Licensed Professional Counselor (LPC); National Certified Counselor (NCC), National Certified Career Counselor (NCCC), Master Career Counselor (MCC), Certified Global Career Development Facilitator Instructor (GCDFI). Sue is currently serving as a Trustee on the National Employment Counseling Association (NECA) Board of Directors. Current Security Clearances: Defense Security Service (DSS); Department of Treasury (FMS) Security Clearance. Fluent in American Sign Language.

Leadership Credentials: Sue serves as a Trustee on the Board of Directors for the National Employment Counseling Association a Division of the American Counseling Association and an organization closely linked to the U.S. Department of Labor. She has served on advisory committees for the National Career Development Association, is an active member of the American Counseling Association, and a Past President of the Washington DC chapter of the American Deafness and Rehabilitation Association. Sue is a Senior Advisor and to the Board of Directors of the Deaf & Hard of Hearing in Government (DHHIG), a nonprofit organization which she co-founded. She is the only hearing person to be recognized and awarded the Founders Award for her volunteer efforts from this OPM recognized non-profit organization.

Educator, Researcher, Coach and Trainer

Sue designed and established Gallaudet University’s first career center where she served as the Director for five years and prior to that appointment a career counselor for seven years. She has taught at Gallaudet University, Virginia Tech, the USDA Graduate School, and been a visiting instructor at the Johns Hopkins University. She has conducted research projects for government organizations throughout the U.S. using both qualitative and quantitative methodologies.

Her client list includes The White House, Department of Defense, Veterans Affairs, U.S. Department of Agriculture, U.S. Department of Education, Department of State, Department of Treasury (IRS, OCC, FMS, BEP), Federal Trade Commission, Department of Justice, Department of Transportation as well as business and industry nationwide. She is certified and skilled in using a variety of leading career development and management assessments used to improve communication, understand personality, develop teams and resolve workplace conflicts including certification in Benchmarks™ 360 leadership assessment, qualification for The MBTI™, experience with the DISC, wide use of the SkillScan Personal Profile and the Thomas-Kilmann Conflict Mode Instrument. A few of her most recent projects included training for many groups of employees and managers of the Department of Defense facilities division on site at the Pentagon. Sue designed and implemented a Federal Career Management Certificate™ program for the Intelligence Community. For the National Cemetery Administration’s new director/interns leadership program under the Department of Veterans Affairs she implemented career management, team building, change management, IDP, and disability communication and ADA compliance training.

Author

Published Dissertation: The First National Study on Deaf Business Owners: Implications for Career Counseling. Numerous career management and consulting articles in professional journals (Internet accessible). The Ultimate Resume Writing Guide. The Ultimate Job Interviewing Guide. Sue has written, developed and implemented career development programs, curriculums on performance management, strategic planning in government organizations, job search strategies, networking, negotiation, and leadership development.

Education: Dr. Pressman’s credentials include a Ph.D. in Counselor Education from Virginia Tech with secondary concentrations in Adult Education & Human Resource Development and Psychology; M.A. in Rehabilitation Counseling from Gallaudet University; and a B.A. from the University of Florida in Speech Pathology and Education.

 

Janice Wilson

M. Janice Wilson is a trained facilitator and instructor. She received her B. A. degree in Human Relations from Trinity College and is pursuing graduate studies in the field of organizational development. She has extensive experience developing and implementing customized programs in diversity training, racial and sexual harassment prevention, and communications.

Ms. Wilson has over 29 years of work experience ranging from recruiting for a large federal agency, EEO specialist, career counselor, and management trainer. She has experience in course design and facilitation. Ms. Wilson has presented a series of communication dynamics seminars to engage minority and non-minority workers in a dialogue to improve workplace relationships and productivity.

Ms. Wilson’s subject matter expertise and non-confrontational style have made her an asset to SJS.

 

Jeffery Bowden, CI, CT

Jeffery Bowden began his career in deafness as a member of the staff of the Model Secondary School for the Deaf at Gallaudet University in Washington, DC, where he held a variety of positions. In 1986, Jeff left Gallaudet University and became Program Director at the Shiloh Senior Center for the Hearing Impaired, now known as the Shiloh Senior Center for the Deaf and Hard of Hearing. In this capacity, Jeff was responsible for managing the day-to-day operations.

In 1992, Jeff returned to Gallaudet University as one of the first members of the Gallaudet Interpreting Service (GIS). Over the next several years, he earned certificates in the areas of Interpretation (CI) and transliteration (CT). Soon thereafter, Jeff became active in teaching sign language and developing interpreting workshops.

Jeff has conducted and coordinated workshops for a number of nationally known organizations such as the National Council of Negro Women, The National Alliance of Black Telecommunication Worker, the 30th Anniversary of the Historic March on Washington, and the Million Man March.

Jeff went on to join the staff of Sign Language Associates, the nation’s leading interpreting referral agency. Shortly thereafter, he moved to his current position as a Staff Interpreter with the U.S. Department of State. In this capacity, Jeff has interpreted for U.S. and foreign officials in such places as Athens, Greece; London, England; Port Au Prince, Haiti; Paramaribo, Suriname; and Cairo, Egypt.

 

Carla Scopeletis

Carla Scopeletis retired from the Central Intelligence Agency (CIA) after 33 years as an analyst; a manager with positions of increasing responsibility; a senior inspector with the Office of Inspector General heading teams examining critical issues affecting the resources, organizational structure, personnel policies, and strategic planning for the CIA; and, in her final assignment, the Associate Deputy Inspector General for Inspections. A member of the Senior Intelligence Service, she received seven SIS Performance Awards and a Meritorious Officer Stipend for Achievement. While at the Agency, Mrs. Scopeletis was actively involved in mentoring women, working on studies designed to break the “glass ceiling,” speaking on issues related to women in the workplace, and working with managers at all levels to increase opportunities for the hiring and advancement of minorities.

On her retirement, Mrs. Scopeletis started her own consulting business, dealing primarily with the Intelligence Community. Many of the consulting jobs involved examining personnel policies, including issues such as feedback, open communication, establishment of fair and “transparent” career panels, grievance and discrimination processes, and the role of training and education in career development. She has been a consultant with Organization 21 for the past two years and is a professional actress.

Mrs. Scopeletis received a B.A. in History from Wittenberg University and an M.A. in International Relations from the Fletcher School of Law and Diplomacy. A graduate of the National War College, she is married and has one daughter.

 

Additional Seminars

 

Organizational Ethics - This training provides the background and guidelines to assist participants in making important decisions in the workplace involving application policy and procedures of organizations and governments.

Community Accountability - Promotes the concept of accountability for increased productivity both individually and organizationally. Participants will understand the elements associated with accountability -- the three types of people; payoffs, prices, and values; and gravity issues.

Dispute Mediation - This training provides an overview of principles of dispute mediation in the workplace, the school, and the community. Includes the elements of active listening, assertiveness, expression of feelings, perspective taking, cooperation, and negotiation. Participants will develop an understanding of the five elements to every conflict as a means to resolve disputes.

Time Management - Master the skills for effective time management. Analyze time usage, establish priorities, develop plans for improvement, control time wasters, reduce paper work, and create action plans to increase productivity.

Violence in the Home/School/Workplace - This course provides an overview of the problem of violence in the home, school, and workplace, which includes Environmental Factors, Profile and Statistical Information, and Societal Influence. Attendees will be able to recognize behaviors that may precede violence and strategies for responding to perceived threats. This course will also address methods for the prevention and consequences of, and alternatives for, eliminating spousal and parental violence.

Stress Management - Manage everyday stress more effectively. Learn to recognize symptoms and control negative effects through mediation and visualization. Develop a personal plan for stress reduction.

Conflict Resolution - Learn how to resolve conflicts in a variety of complex disputes involving multiple parties, differing power balances, interests, values, and contexts. Sound conflict management principles are stressed throughout the training: diversity management, listening skills, team development exercises, and motivation.

Customer Service - Covers all elements of customer relations, which include identifying the customer; analyzing to determine customer needs; planning the operation to satisfy the customer; and organizing for effective service, product delivery, and customer support.

Developing Professional Image - Learn the role of image in organizations. Maximize potential by improving image and confidence. Learn image enhancement through dressing techniques.

Listening Techniques - Learn how to communicate clearly (oral information), listen effectively, and resist distractions. Learn to listen based on the talker's interest, to concentrate on what is being said, and to gather thoughts before responding.

Effective Communication Skills - Provides practical instructions in the art of effective communication, which include communication barriers that go beyond language. The six considerations necessary for communication that produces positive results are examined and demonstrated.

Presentation Development - Learn to be more effective and persuasive. Identify common problems while learning techniques for developing delivery and enhancing skills.

Employer/Employee Relations - Techniques designed to promote good solid relations for increased productivity are explained and examined.

Career Strategies - Explore the most effective ways to achieve career advancement. Learn to create opportunities for growth.

Improving Your Performance - Learn through proper planning, organizing, and coordinating to use professional telephone skills and techniques that project a positive image for you and the organization. Role playing, practical exercises, and visual aids will be used.

Negotiating for Positive Results - Group discussion and role-plays to develop communication and listening skills. Ask the right questions, interpret responses, and create action and contingency plans. "Everybody wins."

 

Program Rates for Employee Development Program

 

Training Seminar

  

Length of

Program

 Target Audience Program Rate* 
Teambuilding     
 Developing A Team Focused Organization  Full or Half Day Managers/Employees  TBD
 For Individual Contributors  Full or Half Day Managers/Employees  TBD
 Customer Focus  Full or Half Day Managers/Employees  TBD
      
      
 Internal and External     
 Professional Conduct  Full or Half Day Managers/Employees  TBD
      
      
 Managing Stress By Improving Time and Stress Management  Full or Half Day Managers/Employees  TBD
 Preventing Workplace Violence  Full or Half Day Managers/Employees  TBD
 Situation Leadership  Full or Half Day Managers/Employees  TBD
      
      
Celebrating Cultural and Diversity Differences Full or Half DayManagers/Employees TBD
The Essential of Business Writing Full or Half DayManagers/Employees TBD
      
      
Sharpening Your Listening and Communication Skills Full or Half DayManagers/Employees TBD
Conquering The Grammar Game Full or Half DayManagers/Employees TBD
      
Optional modules that can be customized or developed for the Agency include:
      
Job Mastery Series: Building Success For People of Color Two DaysAll People of Color TBD
  (Two One-Day Sessions)   
  Two DaysAll Female Employees TBD
      
Job Mastery Series: Building Success For Women (Two One- Day Sessions)   
      
      

Employee Development Program (EPD) Overview

This version of the Employee Development Program is designed for non-management employees. It consists of ten (10) separate yet integrated skill-based modules in a variety of disciplines. Each module is designed to build upon the other and give the client maximum flexibility to meet the needs of the mission in half-day or full day formats. The EPD program involves the following disciplines: Teambuilding, Customer Service, Professional Conduct, Managing Change, Workplace Violence, Situational Leadership, Cultural Differences, Business Writing, Listening and Communications Skills, and Grammar.

Training and Consulting Experience

Private Sector Clients   Private Sector Clients
    
 Honda Motor Company   Deere & Company
 The MITRE Institute   Bank of America
 Citibank   Salomon Smith Barney
 J.P. Morgan   Northwest Airlines
United Airlines  Johnson Controls, Inc.
National Public Radio  ARCO Petroleum
Northwestern Mutual Life  Universal Dynamics
Insurance   
Abbott Laboratories  Dupont - Merck
    

 

 

SJS has also conducted focus groups and data analysis for several chemical, oil, and pharmaceutical companies and is the primary diversity consultant for a Maryland labor law training company specializing in labor issues such as sexual harassment in the workplace.

SJS has a team of high-level consultants who are readily available to assist you with planning, strategy, and implementation. The consultants’ expertise includes working with task forces, human resource professionals, line managers, and others as needed. They are also willing to help with your internal communications.

Introduction

The SJS Job Mastery Series is a collection of two to eight interdependent and customized training modules designed to teach all employees how to take advantage of opportunities within their organizations. Opportunity has never been greater for people who are highly skilled and who understand the proper use of influence. The Building Success For People of Color seminars are designed to help participants capitalize on opportunities by learning how to discover business options and improve their “success” skills in the organization.

All of the Job Mastery Series seminars are highly specialized and include two senior-level facilitators with over 50 years of work experience in both the federal government and private sector. Typical sessions include: Using the Right Moves To Get Ahead, Personal Empowerment, Boss/Subordinate Relationships, Networking and Mentoring, and Defining Your Own Success. Other modules may include: Risk-Taking, Leadership, Gaining Respect and Credibility, Developing Organizational Savvy, Goal Setting and Action Planning.

Methodology

Both large and small group discussions will take place; lecturettes and case studies may be used in any combination. In addition, a supportive learning environment will be established to facilitate discussions that may be difficult for some employees.

Seminar Objectives

The major objective of the seminar series is to enhance the confidence and skills that participants need to "make things happen" for the organization—and for their own lives and careers. Specific objectives for the Building Success For People of Color seminar are established after meeting with the organization and the group to determine their needs and goals.

Who Should Attend?

The seminar is designed for employees of color who are willing to take a high degree of personal responsibility for managing their career success and personal satisfaction.

Number of Participants
Twenty (20) participants is the maximum number for this seminar.

What Will You Achieve?

• Clarity about obstacles that may undermine confidence and limit optimal performance

• Constructive responses to the negative influences in your work and personal environments

• Strategies for building more effective and more professional relationships

Program Length

The session can be customized for two full-day sessions or one full-day and two concurrent half-day sessions. The sessions are scheduled with a one-week interval between sessions.

Cost

The cost for this seminar is $5000.00 and includes two senior-level facilitators.

Partial Client List

SJS adheres to a strict standard of confidentiality in dealing with our clients. Please contact us for a list of references.

Testimonials for SJS

While training others, a good trainer must be able to respond to many different perspectives and questions. However, an excellent trainer must be able to respond instantaneously by thinking on “his/her feet” to any question or comment from the audience. Having seen SJS trainers in action on numerous occasions, we have personal knowledge of their multiple talents and know that they are an excellent group of consultants and facilitators.

Gary Johnson is a gifted, masterful, and insightfully quick thinker. Gary thinks and acts in a manner that engages participants and causes them to listen intently.

He is a vibrant and competent speaker who engages his audience in a rewarding learning process. Gary makes difficult subjects easy to understand and digest. His data is current, relevant, and very useable to the listeners.

Gary is very talented in turning the most sensitive subjects into meaningful conversations that help resolve people’s issues. His excellent use of humor diffuses subjects that all too often are tense and angry moments as people struggle to resolve their own painful internal issues and those they have with others.

Jacqueline B. Dickens

Floyd Dickens, Jr.

Authors of The Black Manager: Making It In The Corporate World, published by the American Management Association in New York.

 

Dear Gary:

Thank you so much for the SJS participation in our first ACS Conference. We've received so many wonderful compliments about the sessions we offered - they were right on target. You demonstrated an amazing ability to get a room of 500 people from around the world to connect with you. That's very special. Thank you again for helping us to make this event a huge success.

Sandy Origlio
ACS Coordinator
The World Bank

 

Are You a True Leader?

How would you answer the following yes/no questions?

  • I believe in setting my own limits; I do not allow others to do this for me. (personal goals)
  • I can picture success, and I can clearly articulate it to others so they can also see success from my view. (vision)
  • I know I need the help of others to realize my dreams and aspirations, so sharing my visions and including others is a very high priority for me. (aligning others)
  • I spend time helping others to strategize around organizational barriers. (empowerment)
  • I always have a personal agenda and goals that I work in my organization that meet both my needs and the needs of the organization. (staying the course)

These questions deal directly with the Top Five Attributes of Leaders and Leadership. Read on to learn more!

LEADERS EXERCISE LEADERSHIP BY GOING FORTH IN FRONT OF AND BEFORE OTHERS

Contrary to the popular behavior of many of our designated leaders of today, leadership does not mean that leaders look around to see where everyone is going and then run like the devil to get in front of the moving crowd.

A True Leader has a personal need and a desire to turn dreams into reality. To satisfy and implement this need, he or she will involve others to help make the need or desire come true. In this way, leadership is exercised because of the need and determination of one person to move forward in a desired direction. Others will follow because they want to help make the need or desire a reality. Reasons will vary for followers, but for them, there is some personal reward. It is really as simple as that!

A True Leader goes before others to provide for them:

  • dreams and visions: something in which to get excited
  • goals and objectives: something to work toward
  • rewards: something to celebrate accomplishments

A True Leader may also become the spokesperson for people who cannot or are not in a position to speak for themselves. A True Leader is also obvious, usually, to onlookers and followers alike. A True Leader, consciously or unconsciously, makes ONE decision--to pursue his or her dreams. Afterward, there are no more decisions regarding leading. Leadership becomes a way of life.

Want to learn more? Contact us for more information.

Written by Floyd Dickens, Jr. and Jacqueline Bass Dickens, 21st Century Management Services, Inc.

 

The Black Manager: Making It in the Corporate World


A frank, no-nonsense guide to making it in corporate America! "This revised and updated edition of the 1982 classic is full of strategies, models, common sense, and even work sheets. And it rings with authenticity."

Black Enterprise

"Should be required reading for every white manager and MBA student, as we all learn to understand, value, and manage our differences."

Lewis Brown Griggs, Executive Producer, "Valuing Diversity"